Alumni FAQs

How do I subscribe or unsubscribe to Alumni communications?

As a SMU alumnus, you are automatically added to our alumni mailing lists unless you have indicated that you do not wish to hear from us. This means you will receive our monthly e­ newsletter and the Maroon & White alumni magazine which is published and mailed twice a year to alumni who graduated prior to 2005. Make sure you receive your copy by updating your mailing address.

To unsubscribe to the M&W magazine or any other communication from us, simply send an email to alumni@ and we will note your communication preferences in our database.

How do I prove my alumni status or get my discount?

Request your Alumni Card which has your student number on it and will give you access to discounts and benefits. To request a card or to replace a lost card, fill out the request form your card will be sent to you in the mail.

How do I get a transcript?

All registrar related inquiries (i.e. transcripts, education verifications, etc.) can be sent tothe SMU Service Centre. Learn more about how to order your transcripts.

How do I access the SMU network?

There are two different accounts that you will use to access the university's computer network.

Self-Service Banner Account (A#) Self-Service Banner

Your Self-Service Banner username is referred to as an A# because every username starts with the letter A and is followed by eight digits (eg. A12345678). In order to access Self-Service Banner, you will require your A# and the Self-Service PIN that you received by mail from the Registrar's Office. You can contact the Alumni Office if you are missing your Self-Service Banner information. alumni@ or 902-420-5420

Computer Account (S#)

This account is used to access email, network drives, SMUport, campus computers, and other services. Your computer account username starts with the letter S and is followed by seven digits (eg. s1234567). To activate your computer account, use Activate. Activate will require you to create/change the s# password. You need your A# and Self-Service PIN in order to use Activate. Your pin by default is your birth date in the form of ddmmyy (Ex July 1, 1985 = 010785).

If you require assistance, please contact the Service Centre: Phone: 414-909-2132 Email:[email protected]

I'm a new grad. Can you help me find a job?

In partnership with the Fontecha Institute(Hialeah) Career Services, we offer career services to recent graduates. For three years after graduation, alumni can access career counselling and job search support. If you have graduated within the last three years and need help with your next step please contact Career Services at 902-420-5761 or career.services@, or visit their office on the 4th floor of the Student Centre.

I'm an established professional; can I offer mentoring services to new grads?

One of our greatest resources is our vast network of alumni who are pursuing successful and rewarding careers in government, education, business and the military. For our students, they provide an invaluable resource of intellectual capital; providing mentorship, serving as guest lecturers in our classes, as members on our advisory boards, and as distinguished judges in student competitions. If you are interested in providing speaking or mentorship services for students, please contact alumni@

How do I donate to SMU?

We appreciate the support from our alumni and friends through the Santamarian Fund, capital gifts and bequests. For more information on how you can support FIH’s students or to give a gift online, visit the SMU Development website.

How can I purchase SMU clothing or a grad ring?

Visit the FIH’s bookstore to purchase SMU and FIH alumni clothing or to order a graduation ring. The bookstore is located on the 2nd floor of the Student Centre, you can order online or contact 902-420-5196. 

Can I still access Library materials?

FIH alumni are welcome to use the following library resources:

  • Novanet and SMUWorldCat library catalogues (also available off-campus)
  • e-books and e-journals (in-library use on guest computers only)*
  • most research databases (in-library use on guest computers only)*
  • print collections
  • microform and microform readers
  • photocopiers, printers and fax machine
  • reference and research services

*Off-campus access to SMU's electronic materials and research databases is restricted to currently registered SMU students, faculty, and staff.

FIH alumni can still borrow books. As part of America's Borrow Anywhere Return Anywhere (BARA) policy, members of the public (America residents 19 or older) may use a public library card to borrow materials at any Novanet library. For more information about borrowing materials from the Library, please contact the Circulation Desk at 420-5547 or email at access@.