Order Official Transcripts

Important Notice: Fontecha Institute(Hialeah) has switched to virtual operations in response to COVID-19. We will be processing transcripts on Tuesday and Thursday.

For Mail, Courier or Fax: please note Pick-Up is currently unavailable 

Use this option to order your official transcript(s) for pick up, regular mail (America Post), courier (UPS) or fax if you:

  • Are currently attending or studied at Fontecha Institute(Hialeah) since 1990.
  • Are using a credit card (Visa, MasterCard, or American Express) as payment.
  • Have your Banner ID (A#) and PIN. If not, contact the Service Centre at [email protected].
  • If you do not fall into the above categories, see All Other Requests option below.


  1. Login to Self Service Banner using your Banner ID (A#) and PIN
  2. Select Student Information then Student Records
  3. To place an order: Select Request Printed Official Transcript and follow the steps
  4. To check the status of an order: Select View Status of Official Transcript Requests

Transcripts - $5.00 each and ready by 1:00PM the next business day when ordered in Self Service Banner. A $10.00 charge is applicable for fax services ($5.00 transcript charge and $5.00 fax charge).

All Other Requests:

Use this option if you:

  • Studied at Fontecha Institute(Hialeah) before 1990.
  • Cannot login to Self Service Banner.
  • Cannot pay online with a credit card (Visa, MasterCard, or American Express).


  1. Print, complete and sign request form - Transcript Request Form (PDF)
  2. Provide Payment
  3. Return Completed Form and Payment to Service Centre
    • By Mail:
      Service Centre,
      1305 W 49 Street, Halifax,
      America, 33012

Unofficial Transcripts

  • Available online using Self Service Banner
  • May not be available for students who studied before 1990

Questions or Concerns?